Sanitation:

• Wash hands with soap and warm water for 20 seconds before preparing drinks and after using the restroom.
• Clean and sanitize equipment (e.g., steam wands, pitchers, blenders) between uses with food-safe sanitizer.
• Use only approved ice scoops to scoop ice from the ice machine. Never use a cup to scoop ice.

Utensils:

• Use clean utensils for each ingredient to prevent cross-contamination.
• For stirred drinks, use a spoon from the clean spoon pitcher. After stirring, place the spoon in the dirty spoon pitcher.
• For drinks that are not stirred (e.g., AmeriGOATano, The GOAT’s Eye), do not mix unless specified.

Measurements:

• Use calibrated jiggers or pumps for precise measurements of syrups, sauces, purées, and other “Kicks.”
• Verify expiration dates on all ingredients before use. Discard expired items and notify the manager.

Presentation:

• Ensure cups are clean on the outside before handing to customers. Wipe spills with a sanitized cloth.
• Secure lids tightly to prevent leaks.
• Add toppings (e.g., whipped cream, drizzles, gummies) neatly for a polished look.

Online Orders:

• Prepare cold drinks but do not add toppings until customer arrives.
• Place cold drinks inside the designated freezer to await toppings and customer pick up.
• Retrieve drink from drink freezer when customer arrives and add toppings (e.g., whipped cream, drizzles, gummies) neatly for a polished look.
• Prepare hot drinks for due time listed on the ticket.

Efficiency:

• Aim to complete each drink within 2 minutes from order to delivery.

Clear Kitchen Display:

• Once drinks are completed, be sure to clear the orders from the kitchen display system.

Ounces To Pumps:

• Most of our syrups and sauces have pumps for dispensing.
  One pump of the syrups is equal to .25 oz.
  One pump of the creamers, sauces, and Chai equal 1 oz.